Imprivata Cortext
Care coordination platform

DIRECTOR OF PRODUCT MANAGEMENT


CHALLENGE

Healthcare has become increasingly hard to coordinate, with medical staff relying on pagers and unsecured mobile communications – resulting in life-threatening delays for heart attack patients. Imprivata was challenged to build a cross-platform care coordination tool capable of life-saving efficiency, while meeting the stringent patient care requirements set out by HIPAA, the Affordable Care Act and the Joint Commission Core Measures Set.

Cortext's platform: web, Mac and Windows desktop, iOS, Android and Blackberry (yes, Blackberry)

Role

As director of product management for Imprivata Cortext, I had to ensure the product met institutional needs and regulatory requirements. This involved:

  • Team management and expansion: Leading and growing the team to meet project demands.

  • Product scope and definition: Expanding the product's capabilities based on client needs and regulatory requirements.

  • Client interaction: Constantly engaging with clients to gather feedback and understand their needs.

  • Clinical workflow observation: Closely observing clinical workflows and collaborating with clinical teams to ensure the product fit seamlessly into existing practices.

  • Regulatory compliance: Ensuring that the product adhered to HIPAA, Affordable Care Act standards, and the Joint Commission Core Measures Set.

  • Cross-platform development: Managing the development of Cortext for multiple platforms, including web, desktop, and mobile operating systems.
     

RESULTS

  • Tripled Cortext's gross product revenues in under a year to achieve 25% over best-case-scenario bookings estimate - without incurring additional costs.

  • Quadrupled hospital licenses in nine months. 

  • Introduced product refinements that earned Imprivata Cortext the American Hospital Association's exclusive endorsement for the secure messaging category.

  • Imprivata Cortext Named Category Leader for Secure Messaging in the 2015/2016 Best in KLAS: Software and Services Report




Cortext integration with other Imprivata products to facilitate complex clinical workflows.


STEMI code workflow analysis: aiming to reduce time to balloon and improve patient outcomes.


STEMI code workflow analysis: aiming to reduce time to balloon and improve patient outcomes.